Privacy Policy

Ready Arc Training & Testing

Privacy Policy

Your privacy is important to us. Ready Arc is committed to respecting the privacy of the individuals and clients we represent or with whom we do business and recognizes the need to protect that personal information on your behalf. Ready Arc adheres to all applicable national and regional Privacy Legislation and Acts.

This privacy policy discloses the privacy practices for (www.readyarc.ca). This privacy policy applies solely to information collected by this web site; this policy will notify you of the following:

  • What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
  • What choices are available to you regarding the use of your data.
  • The security procedures in place to protect the misuse of your information.
  • How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing

We only have access to/collect information that you voluntarily give us via email or other direct contact from you, your employer, or through training and testing services with Ready Arc Training and Testing. We will not sell or rent this information to anyone. This can include any and all information needed to process and track welding certifications, training & tests and test results.

We will use your information to respond to you regarding the reason you contacted us and to provide services you have signed up to receive. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to our policies.

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.

We also reserve the right to terminate your privilege to use our websites at our sole discretion.  

Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as financial information), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Updates

Our Privacy Policy may change from time to time and all updates will be posted on this page.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 506-696-8336 or via email at info@readyarc.ca.

Ready Arc Database Use

In order to access Ready Arc database services, a user must first complete the registration form. During registration a user is required to give certain information (such as name and email address). This information is used to contact you about the products/services on our site in which you have expressed interest.

Auto-Renewal & Welder’s Portfolio Services

We request information from you in order to process the renewal of your welding tickets or to set up your online portfolio. To sign up for this service from us, you must provide contact information (like name and address), current certification and financial information (like banking information and/or Paypal account). This information is used for billing purposes and to process your annual renewals. If we have trouble processing an order, we'll use this information to contact you.

Accuracy

We make every reasonable effort to ensure that the personal information we collect is both accurate and complete. Individuals providing personal information will have the opportunity to review and correct their personal information, and upon request by an individual to whom the information relates, Ready Arc will modify the information as required.

Cookies

We use "cookies" on this site. A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in with a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.

Sharing

We share welder certification and testing information with several industry clients, in relation to their employees only. This information is accessible only by registered users from specific companies and clients. These parties are not allowed to use this personally identifiable information except for the purpose of tracking the certification and testing status of their welders.

Terms & Conditions

Introduction

This website is operated by Ready Arc Training and Testing. The terms “we”, “us”, and “our” refer to Ready Arc Training and Testing. The use of our website is subject to the following terms and conditions of use, as amended from time to time (the “Terms”). The Terms are to be read together by you with any terms, conditions or disclaimers provided in the pages of our website. Please review the Terms carefully. The Terms apply to all users of our website, including without limitation, users who are browsers, customers, merchants, vendors and/or contributors of content. If you access and use this website, you accept and agree to be bound by and comply with the Terms and our Privacy Policy. If you do not agree to the Terms or our Privacy Policy, you are not authorized to access our website, use any of our website’s services or place an order on our website.

Use of our Website 

You agree to use our website for legitimate purposes and not for any illegal or unauthorized purpose, including without limitation, in violation of any intellectual property or privacy law. By agreeing to the Terms, you represent and warrant that you are at least the age of majority in your province of residence and are legally capable of entering into a binding contract.

You agree to not use our website to conduct any activity that would constitute a civil or criminal offence or violate any law. You agree not to attempt to interfere with our website’s network or security features or to gain unauthorized access to our systems.

You agree to provide us with accurate personal information, such as your email address, mailing address and other contact details in order to complete your order or contact you as needed. You agree to promptly update your account and information. You authorize us to collect and use this information to contact you in accordance with our Privacy Policy.

General Conditions 

We reserve the right to refuse service to anyone, at any time, for any reason. We reserve the right to make any modifications to the website, including terminating, changing, suspending or discontinuing any aspect of the website at any time, without notice. We may impose additional rules or limits on the use of our website. You agree to review the Terms regularly and your continued access or use of our website will mean that you agree to any changes.

You agree that we will not be liable to you or any third party for any modification, suspension or discontinuance of our website or for any service, content, feature or product offered through our website.

Products or Services 

All purchases through our website are subject to product availability. We may, in our sole discretion, limit the sales of our products or services to any person, household, geographic region or jurisdiction.

Prices for our products are subject to change, without notice. Unless otherwise indicated, prices displayed on our website are quoted in Canadian dollars.

We reserve the right, in our sole discretion, to refuse orders, including without limitation, orders that appear to be placed by distributors or resellers. If we believe that you have made a false or fraudulent order, we will be entitled to cancel the order and inform the relevant authorities.

Links to Third-Party Websites

Links from or to websites outside our website are meant for convenience only. We do not review, endorse, approve or control, and are not responsible for any sites linked from or to our website, the content of those sites, the third parties named therein, or their products and services. Linking to any other site is at your sole risk and we will not be responsible or liable for any damages in connection with linking. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Use Comments, Feedback, and Other Submissions

You acknowledge that you are responsible for the information, profiles and any other content (collectively, the “Content”) that you post, distribute or share on or through our website or services available in connection with our website. You further acknowledge that you have full responsibility for the Content, including but not limited to, with respect to its legality, and its trademark, copyright and other intellectual property ownership.

You agree that you will not post, distribute or share any Content on our website that is protected by copyright, trademark, patent or any other proprietary right without the express consent of the owner of such proprietary right. You further agree that your Content will not be unlawful, abusive or obscene nor will it contain any malware or computer virus that could affect our website’s operations. You will be solely liable for any Content that you make and its accuracy. We have no responsibility and assume no liability for any Content posted by you or any third-party.

We reserve the right to terminate your ability to post on our website and to remove and/or delete any Content that we deem objectionable. You consent to such removal and/or deletion and waive any claim against us for the removal and/or deletion of your Content.

Your Personal Information

Please see our Privacy Policy to learn about how we collect, use, and share your personal information.

Errors and Omissions

Please note that our website may contain typographical errors or inaccuracies and may not be complete or current. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time, without prior notice. Such errors, inaccuracies or omissions may relate to product description, pricing, promotion and availability and we reserve the right to cancel or refuse any order placed based on incorrect pricing or availability information, to the extent permitted by applicable law.

We do not undertake to update, modify or clarify information on our website, except as required by law.

 Disclaimer and Limitation of Liability

You assume all responsibility and risk with respect to your use of our website, which is provided “as is” without warranties, representations or conditions of any kind, either express or implied, with regard to information accessed from or via our website, including without limitation, all content and materials, and functions and services provided on our website, all of which are provided without warranty of any kind, including but not limited to warranties concerning the availability, accuracy, completeness or usefulness of content or information, uninterrupted access, and any warranties of title, non-infringement, merchantability or fitness for a particular purpose. We do not warrant that our website or its functioning or the content and material of the services made available thereby will be timely, secure, uninterrupted or error-free, that defects will be corrected, or that our websites or the servers that make our website available are free of viruses or other harmful components.

The use of our website is at your sole risk and you assume full responsibility for any costs associated with your use of our website. We will not be liable for any damages of any kind related to the use of our website.

In no event will we, or our affiliates, our or their respective content or service providers, or any of our or their respective directors, officers, agents, contractors, suppliers or employees be liable to you for any direct, indirect, special, incidental, consequential, exemplary or punitive damages, losses or causes of action, or lost revenue, lost profits, lost business or sales, or any other type of damage, whether based in contract or tort (including negligence), strict liability or otherwise, arising from your use of, or the inability to use, or the performance of, our website or the content or material or functionality through our website, even if we are advised of the possibility of such damages.

Certain jurisdictions do not allow limitation of liability or the exclusion or limitation of certain damages. In such jurisdictions, some or all of the above disclaimers, exclusions, or limitations, may not apply to you and our liability will be limited to the maximum extent permitted by law.

Indemnification 

Customer, at its own expense, shall indemnify and hold harmless Ready Arc Training Ready Arc Training and Testing, at its own expense, shall indemnify and hold harmless Customer, its subsidiaries, affiliates and assignees, and their directors officers, employees and agents, and defend any action brought against same with respect to any claim, proceeding, demand, cause of action, debt or liability, loss, expense, including, without limitation, attorneys’ fees, to the extent based upon Ready Arc Training and Testing’s breach of this Agreement or the inaccuracy or untruthfulness of any of Ready Arc Training and Testing’s representations herein.

Entire Agreement

The Terms and any documents expressly referred to in them represent the entire agreement between you and us in relation to the subject matter of the Terms and supersede any prior agreement, understanding or arrangement between you and us, whether oral or in writing. Both you and we acknowledge that, in entering into these Terms, neither you nor we have relied on any representation, undertaking or promise given by the other or implied from anything said or written between you and us prior to such Terms, except as expressly stated in the Terms.

Waiver

Our failure to exercise or enforce any right or provision of the Terms will not constitute a waiver of such right or provision. A waiver by us of any default will not constitute a waiver of any subsequent default. No waiver by us is effective unless it is communicated to you in writing.

Headings

Any headings and titles herein are for convenience only.

Severability

If any of the provisions of the Terms are determined by any competent authority to be invalid, unlawful or unenforceable, such provision will to that extent be severed from the remaining Terms, which will continue to be valid and enforceable to the fullest extent permitted by law.

Governing Law

Any disputes arising out of or relating to the Terms, the Privacy Policy, use of our website, or our products or services offered on our website will be resolved in accordance with the laws of the Province of New Brunswick without regard to its conflict of law rules. Any disputes, actions or proceedings relating to the Terms or your access to or use of our website must be brought before the courts of the Province of New Brunswick in the City of Saint John,

New Brunswick and you irrevocably consent to the exclusive jurisdiction and venue of such courts.

Questions or Concerns

Please send all questions, comments and feedback to us at info@readyarc.ca.

Refund & Cancellation Policy

Ready Arc Renew Customers

Ready Arc will renew your license(s) no more than 30 days before the provided expiry date each year unless your account is cancelled. Once your welding license has been renewed with the Province of New Brunswick, Ready Arc does not offer refunds. Please note that your account is charged prior to your license being renewed to ensure your payment methods are active and operational.

You are able to cancel your Ready Arc Renew service up to 45 days before your expiry date by logging into your account and disabling auto-renewal (under “License”) or deleting your account entirely (under “User”). 

Certification Database & Welder’s Portfolio Customers

Refunds are not permitted on our subscription services once they have been charged to your account. Subscription renewal dates and amounts are based on the service you’ve purchased with us, with details provided at the time of registration.

You are able to cancel your access to our services with 45-days written notice of cancellation (certification database for companies) or by deleting your own account (welder’s portfolio for individuals).

To follow-up on or change the status of your account without logging in, please contact us at info@readyarc.ca or (506) 696-8336.

Service Delivery Policy

Service Delivery Location

The services offered on our website are currently only available for delivery to addresses and/or welders who are licensed in New Brunswick, Canada. 

Sales tax is charged according to the province of New Brunswick.

Service Delivery Time

Upon receipt of your order, the services will be performed to you in accordance with the terms applicable to the services that you purchased. The nature of the services you purchased and the date of your purchase may impact the timing of performance of the services. The services will be deemed to be successfully delivered to you upon performance of the services.

Ready Arc Renew Customers

Please note that Ready Arc cannot guarantee the timely renewal of your license unless your account is set up with all required information (including payment information) within 30 days of your license expiry date.

Ready Arc is not responsible for the physical delivery or time frame it takes to receive your welding license(s). Licenses are mailed out by Service New Brunswick on behalf of New Brunswick’s Department of Technical Inspections Services once we have processed the renewal. 

Questions

If you have any questions about the delivery of our services, please contact us at info@readyarc.ca or (506) 696-8336.